Office Hours / Monthly Live Q&A Email Templates

Email 1

Subject Line:

[Program Name] Have any questions for this month’s Q&A?

Hey ~Contact.FirstName~,

As a [Program Name] member, [list how frequently members have access to Q&A’s, eg: “every month”] you get access to a live, members-only ‘Question & Answer’ session.

During these calls, you’ll be able to get help with any of your most pressing questions about [briefly describe what topics your program covers].

This is the perfect time to pick my brain, so if you have any questions whatsoever, big or small, now’s the time to ask away!

Send in your questions here!

As a quick reminder, these calls will always be held [give exact date and time details, eg: “the third Thursday of every month at 4pm PST”].
This month’s Q&A session will be held on…

Date: [List full day, date, month and year]

Time: [List exact time using all relevant time zones]

During the call, you’ll be able to ask any of your questions live, but I’d be grateful if you could send as many of your questions in advance as possible.

You can send your questions ahead of time by replying directly to this email.

No matter your question, whether it’s strategic or tactical, whether it’s about something in the [Program Name] training program, or even a technical question about the site.

I’ll be there [list how frequently Q&A sessions are available, eg: “every month”] to answer whatever you need help with 🙂

Looking forward to hearing from you!

All the best,

[Your Name]

[Program Name]

P.S. All Q&A sessions will be recorded and made available in the member’s area after. If you want to check out last month’s call, you can check it out here…

Email 2

Subject Line:

Q&A Reminder: We’ll see you in 7 days

Hey ~Contact.FirstName~,

There’s just one week left before the next [Program Name] Q&A session.

During this session, you’ll be able to ask any questions related to [describe the general topics your program covers, eg: “content marketing”].

If you haven’t had a chance to send in a question yet, there’s still time. I highly encourage you to submit them ahead of the call:

Submit your question for the next Q&A here [link submission page]

Here are all the details that you’ll need to join us in a week from today:

Date: [Give full day, date, month and year]

Time: [Give exact time using all relevant time zones]

Meeting Link: [share link to meeting]

Thank you if you’ve already gone ahead and sent in your questions ahead of time. I can’t wait to dive in and answer them for you 🙂 I’ll do my best to answer all of your questions live. Due to the limited amount of time we have, there is a slight chance I might not be able to answer all of them on the call.

If you have any other questions or concerns, please reach out [describe preferred method of customer contact, eg: “by replying to this email”]. I’d love to hear from you. I’m here to help you with whatever is on your mind..

Talk soon!

[Your Name]

[Program Name]

Email 3

Subject Line:

[Program Name] “Members-Only” Live Q&A is tomorrow...

Hey ~Contact.FirstName~,

Just wanted to remind you that the next [Program Name] Live Q&A Session will be tomorrow at this same time.

Here are all the details that you’ll need to join us:

Date: [list day, date, month and year of Q&A session]

Time: [list exact time of Q&A session using all relevant time zones]

Click here for your unique link to join

During the Q&A session you’ll be able to get help with any of your most pressing questions about [list the general theme of your program, eg: “international business”].

If you haven’t had a chance to send in your question yet, I highly encourage you to submit it ahead of time here: Submit Your Questions for the Next Q&A 

Talk soon!

[Your Name]

[Program Name]

Email 4

Subject Line:

[Program Name] “Members-Only” Q&A Starting Shortly

Hey ~Contact.FirstName~,

Just a quick heads up, the next live Q&A session will be starting in less than 3 hours from now at [list exact time of Q&A session using all relevant time zones].

Click here to join the Q&A session [provide link to join session]

We’ll be live shortly, answering any questions about [list the topics the Q&A will cover].

Here are all the details again:

Click here for you unique link to join [provide link to join session]

Date: [List day, date, month and year of session]

Time: [list exact time of session using all relevant time zones]

Talk soon,

[Your Name]

Email 5

Subject Line:

[Program Name] Live Q&A Replay Now Available

Hey ~Contact.FirstName~,

Thanks for joining me last week if you had a chance to make it to the Q&A session. If you weren’t able to join us or want to re-watch it, the replay is now available for you as a [Program Name] member…

Watch the Q&A replay [link to replay page]

If there’s something that wasn’t answered in the live Q&A, feel free to reach out to us [provide preferred method of contact, eg: “by responding to this email”] and we’ll be more than happy to help.

All the best,

[Your Name]

[Program Name]